WebEmail accounts hold the connection details for email server integrations in Pega Platform, such as the email protocol, IP address, and mail server port number. The receiver … WebPega Email Bot uses NLP to analyze and learn from patterns of conversation between customer service representatives (CSRs) and customers. Pega Email Bot learns from repeated behaviors: the more emails it processes, the more accurate it becomes in helping a CSR respond to customers.
Routing email based on content Pega Academy
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Integrating with an email provider - community.pega.com
WebReports definitions for inbound, outbound & internal mail Some Gmail reports have details about inbound, outbound, and internal mail. This article defines each message type. Notes:... WebReduce time spent categorizing and routing inbound emails and provide quicker, more efficient responses to customer requests. As the Pega Email Bot learns from processing emails, you can completely automate some email cases. Available in the following mission: Click here Module Intelligent email Archived 3 Topics 20 mins WebPega Email Bot uses NLP to analyze and learn from patterns of conversation between customer service representatives (CSRs) and customers. Pega Email Bot learns from … cucv glow plug wiring diagram